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RESPONSIBLE GAMING POLICY

Commit to responsible play

Amusement should always be the main objective of gaming at any online casino. However, gambling causes a large percentage of individuals to lose self-control. Before you start playing, it's important to realize that gambling should never be seen as a means of earning money or paying off debt. It's useful to keep track of the time and money spent at an online casino every day.

If you worry that you will start spending more than you can afford or if gaming starts to disrupt your everyday routine, we strongly suggest considering some helpful strategies, such as limiting your gaming activities, choosing self-exclusion, and seeking support and assistance from trustworthy, independent organizations. You may take the gambling addiction test to see whether you are exhibiting signs of an addiction to gambling.

Underage participants

The firm does not allow anybody under the age of eighteen to open an account. Any minor who attempts to create an account with us or assists an underage person in doing so is in violation of our terms and conditions.

To help protect children, the following steps may be taken:

  • Never divulge your login information.

  • The log-in screens' "remember password" function shouldn't be activated.

  • Don't allow children to access your credit card details or bank account.

Install parental control software or internet filter software on your computers if you have children under the age of eighteen living with you. This program is available from:

Issues with gaming

Many pastimes, such as shopping, playing video games, and consuming alcohol, may become troublesome if they are not done in moderation. The same thing may occur while gaming. Symptoms of addiction are often unrelated to money and might be difficult to identify in oneself or another. Gambling might indicate a more severe problem.

Perhaps playing video games has become a means of escape or avoiding new issues. Maybe the motivation is so unconscious that the person isn't even aware of the real issues and the possible consequences. In this case, professional help is accessible.

It is essential to identify this kind of behavior early on before the consequences in the actual world become evident. Unfortunately, in addition to physical symptoms, this sickness may also have social and economic ones.

Fortunately, for most of us who gamble and play with pleasure throughout our lives, it never becomes a problem.

How am I going to know if I'm at risk?

We provide eight recommendations for safer gaming on our website:

  • See gambling at casinos as a fun time. This has never been and never will be a career.

  • Never try to make up for a loss by doing twice as much.

  • Make a budget that is well within your limits for each day, week, or month.

  • Avoid gambling or playing cards for money while you're drunk, high, sad, or tired.

  • Keep track of the amount of time you spend online and note the bets you place.

  • Take pauses to stay energized.

  • Make a budget before you start and stick to it.

  • Simply have fun!

If you think you could be in danger of developing a gambling addiction, there are several specialist programs and websites that can help. Take the quick self-assessment test at https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem to determine if gaming is becoming a problem for you.

Rokyspin services & tools

Our site offers a range of services that might be helpful if you think you are becoming dependent on gambling.

Our site has put in place many security measures to guarantee that users may bet and play in a safe environment. Your account has been created and set up so you may enjoy yourself in a safe setting.

The outcomes of skill-and-luck games involving money are inherently unpredictable. Even if a coin has been flipped ten times and has come up heads ten times, it still has a 50% chance of becoming tails on the next spin.

There are many ways you may make the overall experience safer and more pleasurable. To use the deposit limit feature, you need to log into your account. We encourage you to consider these safety measures before playing on our website.

Restrictions

Deposit limits, which are part of our Responsible Gaming Policy, may help you restrict your spending. You may choose to impose a daily, weekly, or monthly limit. You may also choose to use a combination of these restrictions for further control.

We recommend that members establish a spending limit. Then choose "My Account" and then "Responsible Gaming." Enter an amount in one or more of the "Daily Limit," "Weekly Limit," or "Monthly Limit" boxes. It is a good idea to set a budget for yourself. This suggests that if you start playing more than you want to, you will be alerted.

Any request you make to increase or decrease the deposit limit will not take effect for 24 hours. This is to give you a chance to reconsider if you really want to raise your deposit limit. Your request to set a limit or lower your deposit limit before the relevant time frame has elapsed will be executed immediately. You may also decide to establish wagering limits to control the maximum amount you agree to bet in each period.

Limits per day 

Every day, limits are enforced for a full twenty-four hours. They consider the entire amount deposited during the previous period, just as other limits. You won't be able to deposit again until 24 hours have passed since your last deposit; for example, if you choose a daily deposit limit of €20 and you have already placed €20 in the previous 24 hours. 

If you choose a daily payment limit of €20 and you have deposited €10 in the past 24 hours, you will only be permitted to make another deposit of a maximum of €10 until twenty-four hours have passed since your last deposit.

Weekly limitations

Weekly limitations apply for a total of 168 hours. They consider the entire amount deposited during the previous period, just as other limits. You won't be able to deposit again until another 168 hours have passed since your last deposit; for example, if you choose a weekly deposit limit of €20 and you have already placed €20 during the previous 168 hours. If you pick a weekly deposit limit of €20 and you have deposited €10 in the past 168 hours, you may only deposit a maximum of €10 until 168 hours have passed since your last transaction.

Note: If you presently have a daily limit in place and you choose a weekly sum that is less than your daily limit, your daily limitation will be removed and just the weekly limit will be enforced. If your weekly deposit limit exceeds your daily cap, you won't be able to exceed it. For example, if your daily limitation is €10 and your weekly maximum is €20, you may deposit up to €10 every day for a period of two days. But until 168 hours have passed since your previous deposit, you won't be able to make any more. 

Monthly limitations

Monthly limits are set for a total of 720 hours. Like other limits, they take into account the total amount placed throughout the previous month. You won't be able to make a deposit again until another 720 hours have passed since your last deposit; for example, if you choose a monthly deposit maximum of €50 and you have already placed €50 during the previous 720 hours.

If you have made a deposit of €20 within the past 720 hours and you have set a limit on your deposit of €50, you may only deposit a maximum of €30 until 720 hours have passed since your last deposit.

Note that if your monthly limitation is smaller than your current daily or weekly limit, the monthly limit will be imposed and the daily or weekly constraints will be eliminated. If your monthly limit exceeds your daily and weekly limits, you won't be able to go above it.

For example, if your daily limitation is €10, your weekly limitation is €20, and your monthly maximum is €50, you may deposit up to €10 per day for two days, but you won't be able to deposit more until 168 hours have passed since your previous deposit.

If you need help establishing limits for deposits or further examples, please contact our Customer Services Team via email at support@rockyspin.com.

Keep an eye on your gaming activities

Your account gives you a detailed record of every wager you have ever made, making it easy and simple to monitor what you are doing, how long it is taking, and whether or not you gamble wisely.

Contact our customer service representatives

All of our customer care representatives are trained in social responsibility and understand the risks of compulsive gambling. By explaining how to restrict your gaming on our site and connecting you with professional groups that may provide assistance, they are there to help if you believe you could be in danger. 

You may contact our customer care agents by sending an email to support@rockyspin.com.

Make a request for self-exclusion 

If you believe you could be becoming addicted to gambling, you might consider banning yourself from all gaming establishments for good. In the event that you decide you no longer want to play at rockyspin.com, you may change your account status to "Permanent self-exclusion" and completely restrict your access by sending an email to support@rockyspin.com. If you would want to self-exclude for a certain period of time, you may contact our help by sending an email to support@rockyspin.com.